I was struck this week by the Winter Olympics. Athletes spend the better part of their young lives training for these events, some of which you get one shot and it takes less than 2 minutes. You couldn’t blame a person who had a shot at winning for being focused on their result.
So I was struck by Bode Miller’s comments after his down hill bronze-medal run. I am paraphrasing here (can’t find precise quote), but his comment was something like “When I finished, I closed my eyes and thought ‘am I happy with that run?’ and I was. Then I looked at the time.” He was going to be OK with the “result” on the scoreboard having self-assessed the run as a success.
To me, that demonstrates a level of personal and professional maturity that I wish for people. I encourage people to develop their own sense of what “excellent” performance looks like for them. We are so often externally motivated that you can get too hung up on the result and lose a sense of perspective. You can also lose track of what you can control vs. externalities that are beyond you.
In an interview I was reading today, Miller notes that he looks back on many of his crashes and DNFs (did-not-finish) with affection. Based on his break-neck style, I assume this comes from the spirit of “I was going for it and didn’t get it, but went down swinging”. So this week on the downhill he determined that he let it rip down the hill and his place was his place, but he did his best.
A former boss liked to point out a 2X2 matrix with “result” as one axis with “good/bad” as the two options and “process” as the other, also with “good/bad”. So the resulting payout grid had 4 options. His point was often that the “good process/bad result” was generally a better one over the long term than the “bad process/good result” one. The rationale being that good process you can control and doing the right things will generally lead to better outcomes. You can do things poorly in the short term and get a decent result, but that’s probably not sustainable. It also helps point out that you can’t control everything, so control what you can.
This ties back to what I was saying about Miller. He trained relentlessly and wanted to go fast. He pushed himself, risking potential crashes to be fast. He also impressed with his willingness to risk all. He wasn’t holding back. Fearless, he went for it. Having gotten to the bottom, he reflected on his own self-assessment of “process” before he checked to see “result”. The result was excellent (note – not 1st place), but he was personally satisfied first.
If you can develop an internal sense of excellence and be sure to satisfy yourself first, you can deflect a lot of heart ache along the way. If all you care about is the outcome – you’ll be very invested in a lot of things beyond your control.
Nobody likes to lose or not do well, but it’s a competitive world. Sometimes you do your best and the other person is better. Sometimes you win. Internal pride and sense of perspective will help you perform well and weather difficult results when they occasionally occur.